Refund policy

At LizandCo, we want you to be fully satisfied with your purchase. If for any reason you are not, please review our return and refund policy below.

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1. Eligibility for Returns

• Items must be returned within 7 days of delivery.

• Items must be unused, unworn, unwashed, and in the same condition you received them.

• All original tags, labels, and packaging must be intact.

• Certain items such as sale items, gift cards, swimwear, or custom orders are final sale and cannot be returned.

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2. Process for Returns

1. Contact our customer service at Support@lizandcoofficial.com within 7 days of receiving your order.

2. Provide your order number and reason for return.

3. Our team will confirm return instructions.

4. Ship the item back to us using a reliable courier. Return shipping costs are the responsibility of the customer.

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3. Refunds

• Once your return is received and inspected, we will notify you of approval or rejection.

• Approved refunds will be processed to your original method of payment within 7–14 business days.

• Shipping fees, customs duties, and handling charges are non-refundable.

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4. Exchanges

• Exchanges are subject to product availability.

• If the requested item is unavailable, a refund will be issued instead.

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5. Damaged or Incorrect Items

If you receive a defective, damaged, or incorrect item, please contact us immediately at Support@lizandcoofficial.com with photos of the product. We will arrange a replacement or full refund at no additional cost.

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6. International Orders

For international customers, customs fees, duties, and taxes are non-refundable, even if the order is returned.

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7. Non-Returnable Items

• Sale or discounted items

• Gift cards

• Custom-made or personalized orders

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8. Contact Us

If you have any questions about our Return and Refund Policy, please reach out to:

📧 Support@lizandcoofficial.com